What "one question" can you ask to connect with those around you?

Are you staying connected this summer?

Recently, Joe and I talked about waiting for the scheduled trip or vacation getaway to get connected eaves families with significant gap in their ability to stay connected during the summer months.

Look for conversations and activities that will keep your family connected on a daily basis. Try this, ask each person in your family the following question each morning, “What are you excited about today?” Heading into the day with something exciting on your mind paves the way for a follow up discussion when everyone comes together later in the day.

Is competition a part of your Workplace Performance strategy?

Our most recent survey is designed to collect some ideas for an upcoming seminar I am building:

It seems more and more people are realizing that what used to be called "getting ahead" (reading books, going to professional development courses, Etc.) is now actually what people are doing to stay current! Thanks in advance for sharing less than 10 minutes of your ideas with us...

The survey will take less than 6 minutes (and, we're giving something away at the end!). Thank you in advance!

The "debut" of our next seminar in the Mastering Workplace Performance series


The Promise Doctrine:
a system and guidebook for consistently delivering on your promises

If you know of anyone who "may" be interested, we have room for 5 more people to attend our upcoming seminar on 11 July, 9am-1pm in Marin County, CA.

We're making this available primarily to executive directors of not-for-profit organizations, as the title sponsor is the To Celebrate Life Foundation!

After you view our website which introduces our upcoming book, please consider passing this on to just one person you think may be interested. Please ask them to e-mail us ASAP to secure a spot. The room is filling up quickly!

I have a personal goal of there being 35 people in the room. Hopefully, you know someone who will be one of them!

(We are asking for donations to cover the cost of the facility and light snacks and coffee in the morning...)


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Wow, an inspiring letter written to those in our small-town community of Ojai

This note was passed along to me earlier this morning. To be honest, I usually don't spend the requisite 4 minutes reading these kinds of letters...For some reason, however, I did read this one.

After you read it, imagine something good in your life. I did, and came up with a list over a page long. It was a nice exercise...

Dear Friends:

If you stopped by the World Flavor Café, you know by now that we’ve been closed these past two weeks, and you’ve probably read our short message at the door. This message is to expand on that.

Allow me to be philosophical for a moment. Life’s dreams are meant to be realized no matter how they turn out. If in reality, the outcome is different from the dream, then the outcome simply becomes fodder for new dreams. My dream for many years was to make people happy by feeding them. That dream was realized the moment we opened our doors 10 months ago, and was fulfilled each time you visited us. If I could continue that without having to worry about making ends meet, I would keep the restaurant open forever.  In reality, however, we simply ran out of money and energy.

To make it more, shall we say interesting, I was diagnosed with breast cancer six months ago. If this was meant as a test, let me assure you that I survived that test with flying colors, having completed my last chemotherapy session today. Of course, given the choice of surviving the chemotherapy or surviving the first year of the restaurant, I chose the former, and almost survived the latter, so there is nothing to be sad about.

I have learned two important life lessons this past year that I would like to share with you. The first is that friendship in the face of adversity is something I will cherish more than ever. Not just the friendship of you, my dear clients and neighbors, but the friendship of my family, my employees and my suppliers. Your support and encouragement has sustained me.

The second life lesson learned is that, as Joni Mitchell put it, ‘you don’t know what you’ve got till it’s gone’. World Flavor Café was special because it was a labor of love – good food, cooked with love. If you miss it, and many of you have written to me saying so, please understand that I miss it, too. But while I never had the luxury of taking the restaurant for granted, I did take my health for granted, so these past six months have made me appreciate good health more than anything else.

My future is promising – the doctor is confident that I will be cured, and today, the healing begins. The restaurant will probably not open in its original form, as I look into the various options of selling the business, partnering with someone else, or leasing the space. If any of you have any ideas, let me know.

With this chapter coming to an end, I still hold on to the original dream – I love to make people happy by feeding them, and I will continue to do so. It just won’t be combined with a business.

Now is the time to celebrate dreams and good health. I’m hoping to have a celebratory dinner at the restaurant someday soon, and would like to invite those of you who would like to join in the celebration.  Let me know.                                                                                                                                                   

With love,                                                                                                                                                                          Susan

Why is there a demand to manage time?

(Repost...From some time ago!)

We all have more to do than we can get done, so we have to prioritize free hours and work on first things first.

No doubt, it's more effective to focus on the most important thing. The problem is: the most important things can change day-to-day, hour-to-hour.

Have you ever noticed this phenomenon happening, yet you still can't do anything about it? I'll set the stage by asking you to think of a day when you started off identifying a "priority project for the day."

1. You're at your desk, and think, "I'm going to get up and get a cup of tea/coffee."

2. You walk toward the cafeteria/room, and see a co-worker.

3. You stop to talk about the project you're both "kinda" working on...it's not a priority this week, but it's something you have in common.

4. You continue on to get your drink, only to find that there are not supplies (pick: cups, sugar, stir-straw, whatever).

5. You decide to just go back to your desk and continue working.

6. Along the way to your desk, your mobile phone rings (ok, if you're a guy this could happen, we usually carry our phone on our hip/in our pocket)...

7. You finally get back to your desk, to check e-mail to find out if anything new has come in since you left.

8. You read a note from someone asking for some information you know you can get out of a document saved on your hard drive/C: drive relatively quickly.

9. You go to find the document, only to realize you really should organize some of the files and folders you've saved recently to your desktop/hard drive.

10. You decide to save the e-mail as a draft, promising yourself you'll get back to your co-worker by the end of the business day...

Over the past decade as an educator, coach and productivity-professional, I've found that distraction is the #1 problem people face in their day-to-day work world. So, when you identify a priority for the day, how do YOU manage your tasks, your meetings, your staff and your self through the day to make sure that THAT'S the thing you get done?

Personally, I've got a few tricks up my sleeve. Here are just a couple:

1) Set a timer. Nothing engages my focus and productivity like setting a small egg-timer for 17 or 37 minutes. Yes, I set it for odd times, it just works for me. Then, as the timer counts down, I bring myself BACK to focus if ever I fall out...I can look at the clock and think: "Only 13 minutes to go...I can stay focused."

2) Find a room. Traveling is perhaps my most productive time of the week. I get to the airport early, or reserve the conference room at a hotel I'm staying in and get things done. No distractions of shelves, files, the phone ringing or new e-mails coming in. Just me, my work, and my mind all focused on one thing.

3) ...ok, one more...I commit to someone else what I want to have done, by when. Then, I ask them to call me on it...literally, I ask them to call me on the phone later that day to ask, "Hey, Jason, how are you doing on what you said you'd be doing?"

Oh yeah, it helps if you've identified your own definition of what "productivity" means to you. To me, the majority of the definition is in the example above...here's the whole thing:

I am personally productive when I do what I said I would do, in the time that I promised.

Make it ok to "move the mission forward"

I'm no longer "surprised" by the surprise of a good idea.

Since my brother and I have had a wallet (from about 10 years old or so!), we both have carried an "extra" piece of paper - wherever we go. Over the past 28 years, here is something I've learned: A useful idea just may show up anywhere. Capturing the idea now, and nurturing that idea later just may be the most balanced work/life expression we can experience.

So, you can believe my delight at dinner the other evening when our meal-time chat turned toward inspiration and motivation in the learning processes of corporate cultures (wow, that's a mouthful!). Two of our clients, at the dinner table, started writing ideas down for an upcoming presentation we are planning in September. Over the course of two hours we discussed timing, content, presentation styles, handouts and follow-up materials. My preference is NOT to leave any of those details to memory; I write them down, I can act on them.

People ask me if it's ever appropriate - according to self-management/time-management theory - to ever just "do nothing." In principle, I don't believe anyone actually wants to do NOthing; yet in theory I understand what they are getting at.

I think the ultimate in work/life balance will be achieved when you're ready for surprise, so it doesn't surprise you. Go out, sometime today, with the intention to do "nothing." Then, make it ok when - in the space between the notes - you start attracting ideas that just might make the world a better place!

(Is it obvious I've been watching TED.com and POPTech.org lately???!!!)

Make it ok to "move the mission forward"

Are you sitting with the "right" people?

Put the right people in the room [or, at the table] and amazing things happen.

Last night after work here in London, 5 of us went out to dinner and quickly the conversation went FROM "tell us about California," TO "let's brainstorm ways we can produce educational programming for the bank in a way that engages more learners?"

Jodi and I took the opportunity to share many of the programs we've been involved with creating over the past three years. In fact, just last weekend we were co-presenters during some sessions at PresentationCampLA - a GREAT example of what happens when you "put the right people in the room."

Last night's dinner was very exciting for three reasons:

1) More groups are willing to experiment with "what could be." This is exciting, as we can capitalize on both traditional and "new" learning models to engage more associates in the learning and implementation process. For example, I can take my practice with "Bloom's Taxonomy" of lesson plan building, and add in my own understanding and use of Twitter as a learning tool.

2) It's ok to have a "not perfect" idea. One of the special things about having dinner with people I have a history with, is they know that my idea-generation ability is pretty expansive...Give me a couple of hours, with the right people at the table, and we'll create many more ideas than we could ever implement!

3) And, finally (an extension of #2 above), when I DO pick something to do...Watch out: It will get done! It's amazing when we take the opportunity to Stop...Reflect...Consider...Act...Assess.

So, we'll be back in London in September (and Zurich) and in between now and then A LOT more travel (check out the schedule on the right side of our newsletter page...) as we're partnering with more learning organizations.

The good news about being "learning consultants" is that each group we work with benefits from ALL we see going on out there (and...There is a LOT going on...).

Getting better, a half-hour at a time

IMG_0371 Yesterday was "PresentationCampLA." Wow, what an amazing few hours


If you ever get the opportunity to attend one of these ( http://barcamp.org/ ), it's worth it. Today's charge, $10! I got to do SO much creativity...I even got to write on the office walls - they are all windows!

So, for those of you who are reading this AFTER the event, and for those of you who did not get to attend, here are my couple of awesome take-aways:


1) Run programs in 30 minute chunks. The time is enough to get an idea out, have the audience engage, ask and answer a few questions, and move on...

2) Work backwards during the rehearsal period. I've always practiced, but now I want to practice with the idea of "rehearsing" the beginning, the middle, the end, the Q&A period, even "coming back from a break!"

3) Step up...y'all! If you're thinking of upleveling you, find a way to surround yourself by other people upleveling themselves! Sure, you can watch a video, read a book, or write some notes in your own journal...But, there's nothing like surrounding yourself with other people as dedicated as you are to the journey.


Enjoy!



For those of you thinking of thinking bigger

...check out Entrepreneur Magazine!

July, 2009 - there's a great "how-it-works" for Kiva.org.

http://www.OjaiKivaClub.org Check it out!!!photo.jpg

Who knows what you're involved in?

Amazing things can happen...would you agree?

Here is THE question that got me out of bed this morning: "If WHO knew WHERE I am focused, we could positively influence WHAT?"

Crossing That is, if we were "here" and needed to get "there," who on our team needs to know we're looking for support, guidance, assistance, ideas and motivation?

Just last night, I was telling my friends about my interest in and support of Kiva.org. We recently "started" the Ojai Kiva Club as an experiment in community. I've been lending to entrepreneurs for quite some time, both informally (friends and colleagues) AND formally (Kiva and other organizations). So, as I described the Ojai Kiva Club about what we're doing, I held their interest for more than a few minutes.

KIVA2 Here's an example of one of the more than dozen loans I've been involved in. So far, only one loan is delinquent, none are in default, one has been repaid, and all the others are making their regularly scheduled payments on time or early.

Almost weekly now, I can go into my Kiva.org account and withdraw OR reloan the funds I have there.

As I ended my day, yesterday, I noticed the "flashing light" of a new e-mail on my phone...When I checked it, I read that one my friends at dinner had already decided to fund more than 10 loans himself! A perfect example: If WHO knew WHAT...they might get involved too!

PS: Now that you know, might you be able to make just one loan? When you do, simply choose the Ojai Kiva Club as your group! You'll get your money back soon enough and get to decide: Re loan or Withdraw? What a cool life, huh???

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