During one meeting with entrepreneurs, I talked about how Jodi and I email each other ALL the time. (Yes, even last week, when we were working within 20 feet of each other here at the house, I emailed...and she replied!)
You see, there are SYSTEMS* and PROCESSES* you can use to work more efficiently OR work longer and harder. Here are some observations I'll share with you in this report. (As you head in to the long weekend, consider upping your game with the Productivity Pack. Orders placed by Midnight Monday will ship from our office Tuesday morning...)
1. There are THREE kinds of conversations we have with customers, colleagues, family and friends. Jodi and I manage 3 different companies together, plus a friendship, and I know I can be more or less effective in each kind of conversation. While speaking with the next 5 people, actively track the "kind" of conversation you're having.
2. Watch the video here... It's one minute and 25 seconds long; and, you'll get an idea about how to Get More Done during the day.
3. When it comes to working SMARTER (not harder) think about your systems...and your processes. This is how I decide to (1) talk to, (2) call or (3) email someone.
SYSTEM: a set of connected things or parts forming a complex whole
PROCESS: a series of actions or steps taken in order to achieve a particular end
Transactions: I've found the best way to initiate, track and resolve a transaction is via email. "Did you...?" or "Will you...?" conversations, for example.
Relationship Building: "I would like to see you, or at the minimum hear your voice," is something I hear people say all the time. It's a way to deepen the relationship.
Crisis Management: Eye to Eye - if possible. If you're deep in something tough, get there; fly, drive, subway or walk so you can "Be" with the person/client/group as you work through this issue. (Best advice on marriage I EVER received came from my Grandpa, Wayne Womack. "Jason," said, "never go to sleep mad at each other; stay up all night if you have to.")
From here at home in Ojai, I send my best for an amazing week of meaning making.